Roux Air Copyright

Website users have access to information for personal use only. You are not permitted to modify, copy, or otherwise distribute Roux Airconditioning documents and their contents, including both text and graphics, without the express permission of Roux Airconditioning.

Roux Air Disclaimer

Roux Airconditioning makes every effort necessary to ensure that the information on this website is substantially accurate, complete and current. In the unlikely event that any information on this website is incorrect due to technical inaccuracies, typographical errors or any other error, Roux Airconditioning cannot be held responsible for any direct, indirect, special, incidental or consequential damages that may arise from the use of erroneous information found on this website.

Roux Air Privacy Policy

We know that you care about your personal data and how it is used, and we want you to trust that we use your personal data carefully. This Privacy Notice will help you understand what personal data we collect, why we collect it and what we do with it.

Any information provided by our customers will only be used as our customers direct. The privacy of our visitors is important to us and we recognize that privacy of your personal information is paramount. Here is information on what types of personal information we receive and collect when you use Roux Airconditioning, and how we safeguard your information. It is important to note that we never sell your personal information to third parties. We do not disclose any personally identifiable information to any third party unless we have your permission. We may share aggregated statistical information about the use of our site with our business partners. Such aggregated statistical information does not include any personal information.

What Personal Data Is Being Collected?

When you use our website, as a user, customer or as a visitor, you may provide, and we may collect personal data. Examples of personal data may include but are not limited to name, email address, phone number and enquiry. Where online purchases are made, additional information, for example, location and purchase details are collected, however, at no point are any credit card details stored.

How Do We Use the Information We Collect?

We use the collected information to operate, maintain, enhance and provide all features of the website, to provide the services and information that you request, to respond to comments and questions and to provide support to users of the website. We process data solely in accordance with the directions provided/ explicit purpose of the information supplied by the applicable customer or user.

We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience.

How Long Do We Store Your Personal Data?

Roux Airconditioning will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Roux Airconditioning will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

How Do We Protect Your Personal Data?

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate administrative, technical and physical safeguards to protect personal data. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

What is our Cookie Policy?

We use cookies (and similar techniques) to improve your experience on our site. Cookies enable you to enjoy certain features (like saving your online “shopping basket”), social sharing functionality (for Facebook, Instagram, etc.) and to tailor messages and to display ads to your interests (on our site, and others). They also help us understand how our site is being used.

Changes and Updates to This Policy

We may from time-to-time update to make changes to this policy, please revisit this page periodically to stay aware of any changes.

How to Contact Us

Please contact us with any questions or comments about this policy, your personal data, our use and disclosure practices, or your consent choices by email to popia@rouxair.co.za submit an enquiry using our contact form here (redirect to a POPIA form or general website contact form with drop down).

By viewing this website, you acknowledge that you have read, understood and agree with the contents of this disclaimer and the disclaimer relating to your access and utilization of this website.